Overview #

Training your chatbot with text-based content is an effective way to enhance its ability to understand and respond to customer queries. Follow the steps below to train your chatbot using plain text.

Step 1: Access the Train Page #

1. From the dashboard, click on the Train option in the navigation bar.
2. You will be directed to the Train page, where you can choose the Text option for text-based training.

Step 2: Add Text #

1. On the Text page, you’ll find a text area where you can input your content. Additionally, there’s a field to provide a title for your text.
2. After writing your desired text, assign it a title and click the Save button to begin training.For example:
   • Text: Hello, How can I help you?
   • Title: Greeting

Step 3: Text Status Indicators #

Once you save the text, it will appear in the list of available texts. Each text will have a status indicator that tracks its progress:

Here are the possible statuses:

• Preparing: The text is being processed and scanned for issues before the training begins.
• Training: The text is actively being processed by the chatbot for training purposes.
• Trained: The text has been successfully trained, and the chatbot is ready to respond based on this content.
• Failed: There was an issue with training the text. You can check the error message for more details.

Step 4: Delete Text #

If you need to delete a text, click the Delete button next to the text you wish to remove. A confirmation dialog will appear, asking you to confirm the deletion.

Note: Once a text is deleted, it cannot be recovered, and all associated training data will be removed. Ensure you want to permanently delete the text before confirming the action.

Conclusion #

By following these steps, you’ve successfully trained your chatbot with the added text. It will now be able to respond accurately to queries based on the content you’ve provided.

If you have any questions or need assistance, don’t hesitate to contact us. We’re happy to help!