Terms of Service

These Terms of Service establish the rules for using the Service and define the legal relationship between the entity using the Service and the Company, ChatFlow. By using the Website and/or the Service, you agree to these Terms and the Privacy Policy. If you do not agree with these Terms, please do not use the Service. You can contact us at [email protected] to discuss any concerns.


Account: A personalized panel that allows you to use the Service and/or the Website.

Company: ChatFlow

Content: Texts, pictures, and other materials published, presented, or sent by the Guest or User on the Website or using the Service.

Device: Electronic equipment (e.g., computer, smartphone) used for browsing web pages.

Guest: An entity browsing the Website.

Intellectual Property: Exclusive rights of the Company, including designs, inventions, works, and other creative expressions.

Licence: Non-exclusive right to use the API and/or the Widget.

Mobile Device: Portable device (e.g., smartphone, tablet) used to access the Website and/or the Service.

Notification: Message sent to the User as part of the Service.

Other Websites: Websites not owned or controlled by the Company.

Password: An anonymized verification tool to access the Account, consisting of at least 8 characters.

Privacy Policy: Defines the rules for personal data processing by the Company.

Service: Refers to the Website, Widget, and/or API (depending on the scope specified in the Agreement).

Terms: These terms of service.

User: An entity who owns the Account.

Website: Web pages located at chatflowapp.com

General Rules

Using the Service means accepting these Terms. The Terms apply to the relationship between the Company and the Guest or User only. If other entities provide services through the Service or Website, those services are governed by separate regulations. Each entity using the Service or Website must comply with the Terms. To use the Website, the Device must meet the minimum technical requirements, including internet access, supported web browsers (Google Chrome, Opera, Firefox, Safari, or Microsoft Edge), up-to-date browser versions, and enabled JavaScript. Anti-virus software is recommended.


To create an Account, visit the Website and log in using a Facebook or Google account, or by providing a personal email and Password. You are responsible for maintaining the confidentiality of your Account and Password. Notify us immediately if you suspect any unauthorized access or breach of security. You may not use offensive, vulgar, or obscene usernames.


By creating an Account, you may choose to subscribe to newsletters, marketing materials, and other information we send.

Contests, Sweepstakes, and Promotions

Separate rules govern any contests, sweepstakes, or promotions available through the Service or Website. Please review the applicable rules and our Privacy Policy before participating.


Certain parts of the Service require a subscription. Subscriptions are billed on a recurring basis (monthly or annually) and will automatically renew unless canceled. You may cancel your Subscription through your Account or by contacting our customer support team. Payment information must be provided, and fees are non-refundable unless required by law.

Fee Changes

We may modify Subscription fees with prior notice. By continuing to use the Service after fee changes, you agree to pay the modified amount.


You may post and share information, text, graphics, videos, or other materials (Content) on the Service or Website. You are responsible for the legality, reliability, and appropriateness of the Content. You retain the rights to your Content, but we reserve the right to terminate the Account if you infringe on copyrights or violate the rights of others. We are not responsible for any Content posted by you or third parties on the Service.

Prohibited Uses

You must use the Service and Website for lawful purposes and in accordance with these Terms. You agree not to:

Violate any laws or regulations.

Harm or exploit minors in any way.

Transmit spam or unsolicited promotional material.

Impersonate another person or entity.

Infringe upon the rights of others or engage in illegal, threatening, or harmful activities.

Restrict or inhibit others from using or enjoying the Service or Website.

Disable, damage, or interfere with the proper functioning of the Service or Website.

Use automated tools or engage in unauthorized access or activities that compromise the Service or Website.

Introduce malicious software or engage in unauthorized attacks on the Service or Website.


We may use third-party service providers, such as Google Analytics and Mixpanel, to analyze the use of our Service and Website.

Intellectual Property

The Service, Website, and their original content are the exclusive property of the Company and its licensors. They are protected by copyright and other laws. By using the Service, you do not acquire any rights to the Intellectual Property. You may not modify, reverse engineer, or create unauthorized access to the Service or Website.

Copyright Policy

We respect the intellectual property rights of others. If you believe that your copyrighted work has been infringed, please contact us at [email protected].

Error Reporting and Feedback

We appreciate feedback to improve our Service. You may provide feedback or report errors by contacting us at [email protected]. By doing so, you grant us the right to use and implement your feedback.

Links to Other Websites

Our Service or Website may contain links to other websites not owned or controlled by the Company. We are not responsible for the content or practices of those websites. Please review their terms and privacy policies before using them.

Disclaimer of Warranty

The Service is provided 'as is' and 'as available.' We make no warranties or representations about the operation or availability of the Service. You use the Service at your own risk.

Limitation of Liability

We are not liable for the consequences of complying with the content on the Website or Service, including content provided by AI. We are not responsible for any damages, breaches, or disruptions caused by other entities or force majeure events. To the maximum extent permitted by law, our liability is limited to the amount paid for the Service.


We may terminate or suspend your Account at any time without prior notice or liability, for any reason under our sole discretion. You may terminate your Account by discontinuing the use of the Service.

Changes to Service

We reserve the right to withdraw, amend, or restrict the Service without notice. We are not liable for any unavailability of the Service.

Amendments to Terms

We may amend these Terms at any time by posting the updated terms on the Website. Continued use of the Service after the changes constitutes acceptance of the revised terms.

Waiver and Severability

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later. If any provision is found invalid or unenforceable, the remaining provisions remain in effect.


By using the Service, you acknowledge that you have read and agree to these Terms of Service.

Contact Us

For any inquiries, please contact us at [email protected].